When can I transfer my domain between Shopify stores

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New Member
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I have closed my Shopify store and opened another one, how can I transfer my domain from the closed one to the new one.
Please help
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Shopify Staff
Shopify Staff
766 75 149

Hey there, @Oduah 

 

Bo here from Shopify Support! 

 

That is a really great question. You will need to contact our support team to have this transferred from the closed store to the new store. I would be more than happy to do this for you. To do so, I will first need to reach out to you via email. Just to confirm, is the email associated with your forums account the same as the one you use to log in to these stores? If so, I will reach out to you there.

 

I look forward to hearing from you.

All the Best,

Bo

Bo | Social Care @ Shopify
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New Member
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No it’s not, you can reach me with this email then I can send the email associated with the stores or can I drop it here
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New Member
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I have the same concern. Please email me

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Shopify Staff
Shopify Staff
766 75 149

Hey there, @abbiev 

 

I have reached out to you via email. I look forward to hearing from you. 

 

I am now closing off the comments on this post, please do reach out to the support team as this requires access to your account to resolve this issue. 

 

All the Best,

Bo

Bo | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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