Where is the domain HELP

Solved
TreborT
New Member
1 0 0

Hi,

 

Nearly 3 days ago Ive bought a domain and it says it may take up to 48 hours to showing , but it has been 72 hours and still nothing!

Ive an the email and the bill but not the domain, please help.

 

Rob

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Elle
Shopify Staff
Shopify Staff
1062 89 168

This is an accepted solution.

Hi, @TreborT 

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.

Thanks!

Elle | Social Care @ Shopify 
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