I set up the wholesale channel for one of my clients. He wants some sort of customization like adding icons, need to change some design with the help of CSS. But there is no option to add our own CSS.
Is there any way to do customization in the wholesale channel section?
Kindly suggest on it.
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This is an accepted solution.
The Wholesale Channel has a set layout and design and doesn't come with a Theme system like the Online Storefront does. There's no option to add your own customisations beyond what you'll see in the Channel Settings.
Emma here from the Shopify team.
Jason is correct - currently the wholesale storefront is not customizable outside of the ability to change the name, logo, and login page background image.
I'd be happy to pass along your feedback and/or suggestions to our development team if there are any features that you'd like to see added here in future updates. We are constantly looking for ways to improve the Shopify platform and truly appreciate your feedback.
Don't hesitate to reach out again if we can help with anything else!
Emma | Shopify Support
Please put my vote for additional customization options for the Wholesale sales channel. We're not able to use the wholesale sales channel because there is no way to customize the templates to look like the rest of our site.
This presents the potential for negative user experience because they navigate away to a page that doesn't look like the referring site. I understand we can add a logo and a background image, but overall, there is more to a website's design and branding than just that. With companies putting more time and money into their website presence, we really need to have the option for a branded wholesale storefront.
Being on the expensive Shopify Plus plan, it is unfortunate that we are paying this premium cost and unable to utilize this feature without purchasing additional apps in the App Store to maintain a cohesive online brand.
This is an accepted solution.
Emma here from Shopify. I will most definitely add this as a feature request for you. Thanks for taking the time to share your feedback with us. Your success is our success here at Shopify, and we are always looking for ways to improve the platform, so we value your opinion!
Emma | Shopify Social Care
+1 for "theme settings" for wholesale options in the future.
That absence of the ability to customize Wholesale is the only thing holding us back from using Shopify plus. We love the spirit to creating a consistent familiar experience (much like how a Shopify checkout has become a familiar process to many consumers). However, the current limitations are too limiting.
Hello Team Shopify,
Here is my feedback on this "resolved" matter for wholesale....
Great things that do NOT work on Wholesale:
If you ask for "requirements" for Wholesale.... just give me the plain basics, that I can manage my business...
Thanks for reading, please vote "thumbs up" - to get the basics done!