Why Can't I contact Shopify support?

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New Member
3 0 1

Everytime I login to chat with someone, I'm unable to select my store. The professionalism of this customer support is VERY AGGRIVATING! I can't even receive my money! Can someone from Shopify contact me ASAP.

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Tourist
17 0 0

First time user here

 

opinion so far;

 

shopify is junk

 

 

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New Member
3 0 1

Yes, this is ridiculous. No support phone number, unable to access chat feature, can't email. I don't know what to do. I wish I could just get my money and go somewhere else. 

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Tourist
7 0 3

Been using Shopify for 4 years.  Up until recently getting a hold of support was easy.  Phone number was prominently listed on their website and wait times were less than 10 min.  Now it's hard to get ahold of them and the people "helping" you are clueless.  I'm assuming they now outsource their "help" center.

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