Why Does Facebook Shopping but Instagram Shopping Doesn't?

outdoorwomxn
New Member
2 0 0

Hello!

We're feeling very confused right now because even though it says our Instagram business account and our Facebook page are connected shopping won't work on Instagram. Shopify has easily imported all the products from our page onto our Facebook shopping, but for some reason won't do the same thing with Instagram. Please help we're trying to get this sorted out as quickly as possible!

 

Thank you, 

Outdoor Womxn

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Solutions1
Explorer
100 12 23

Hello outdoorwomxn!

Make sure Instagram shopping the same business manager you are admin of.

We can discuss these further more.

Hope this helps!

Thanks,

Solution1

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outdoorwomxn
New Member
2 0 0

It says they're connected in business manager so I'm confused how it's not working 

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