Why are my customer accounts disabled?

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New Member
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My customer accounts are getting disabled on their own. I am not disabling them and when i check their account from admin, it shows that its active. But on their end it shows as disabled.

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Excursionist
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@Natoya_Todd  Same thing is happening to me. Did you figure out why?

 

Anyone from Shopify??

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New Member
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Having the same issue here. We have customers who are getting disabled, but we are not disabling them. hello shopify.

 

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New Member
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our accounts are disabled which we did not do. what is going on?

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