Why can I only add multiple option values when I create a product?

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Tourist
9 0 2

I am relatively new to Shopify and am trying to add color and size options.  I only seem to be able to do it when I am creating a new product.  As you can see below the dialog allows me to add multiple values to each option, separated by commas.  

 

Screen Shot 2020-02-14 at 12.07.06 AM.png

 

When I go to edit the options for an existing product I can only delete values for options or add a new option with a single default value (see below).  When I try to add multiple values for an option I get the following error message: You can only add 1 variant at a time. Remove commas and try again.   My question is how do I add additional values to options for existing products.  How do I modify existing values for options?

 

Screen Shot 2020-02-14 at 12.18.24 AM.png

 

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Shopify Staff
Shopify Staff
847 98 139

Hi ,

Hank here from Shopify. Really great question!

Essentially when you are creating a product, the system tries to make it easier for you by allowing you to add three options with commas to differentiate them. Once created, they turn into what's known as a Variant.14-23-mefkh-77xvk

 

 

So as the product has been created, it changes how you create the options, as they are now known as variants. So you would click on the option to add variant.14-23-z8bjs-m3gny

 

I have a great guide here about adding variants to an existing product, that includes a video about the process.

 

Similarily enough there is a way to remove existing options or variants. I have another guide that goes through the steps here.


Let me know how you get on with this, or if you have any further questions for me!

 

All the best, Hank.

Hank | Social Care @ Shopify 
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Tourist
9 0 2
Thanks Hank. I discovered this from a tutorial. Loving Shopify! What a
great product.
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Shopify Partner
64 1 3

hello @Hank I have the same problem, 

After pushing a product from printful I need to Add the third option option to each variant, I already have color and size option but i need to add a third one with multiple variants, should i add manually one by one? or is not possible anyway?

If I try to add a variant I can only add variant that refer to the 2 option available:

Schermata 2020-04-12 alle 18.39.47.png

while if I try to modify option I can add the third option but I cannot put Multiple styles fro that option. How is possible to solve this?

The product is connected to printful so I cannot create from zero a new product, I guess...

Schermata 2020-04-12 alle 18.40.16.png

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Shopify Staff
Shopify Staff
847 98 139

Hey, @B_R-25!

AS you mentioned you are using Printful for your products, then you would need to create the variant within Printful, and then re-sync the product into your admin.

As you mentioned, creating a new product within the Shopify admin would not work here as it is coming from Printful. Similarly, you would need to edit the product options from the source, in this instance, Printful. 

Access your Printful dashboard in your Shopify admin by going to Apps > Printful, and making the changes, and resyncing the product.

I hope this helps, be sure to let me know if you have any further questions!

 

Hank

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Shopify Partner
64 1 3

Thank You!

I talked with printful and they suggest me to create the product on shopify first with all the option and variants and only after sync it with printful.

The only problem is that having 100 variants or more I should sync one by one each variant and it's not so handy for a single T-shirt, I tried. While from printful I cannot change it. I hope Shopify will allow in the future to add a third option field with multiple variants from an existing product and not only when you create the product the first time.

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New Member
3 0 0

Hello!

Im trying to add 3 variant options to my third option. I have 4 different sizes, 3 different color options and need to add 3 different color hanging cords, but its only allowing me to add 2. is there any way around this?

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@Gabking don't know if you solved this but you have to remove all of the product options and variants then re-add them like you did when you created the product.  This is really stupid as other shopping carts easily allow you to do this.

Shopify would be nice to fix this feature as some users have a lot of variants they need to re-add.

 

 

James Byrne, Owner, Information Architect (USMC VET)
After Dark Grafx - Since 1992
"We Work After Dark, So You Don't Have To!"
https://www.afterdarkgrafx.com

Services: Website Design, Mobile App Development (iOS, Android, Windows), Ecommerce, Magento, Shopify, Miva, BigCommerce, Search Engine Optimization, Wordpress, Hosting, Graphic Design, Merchant Accounts, Consulting and all things web related!

Certified Partner/Developer/Affiliates: Shopify, Google Integrator, Wordpress, Zoho, AuthorizeNet, Geotrust and a Member of the San Diego Regional Chamber of Commerce, Veteran Owned Businesses, Veteran's In Business Network.

I also build custom apps for Shopify!
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New Member
3 0 0

It wasn’t solved I ended up just removing one of my options to make it work. But I’ll look into what you said, thanks!

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@Gabking You can do that if you don't have that many options or you can use an app (ie: hulkapps has a free plan - not affiliated, and some others)  they allow you to add more options beyond the 3 (100) limit.

 

James Byrne, Owner, Information Architect (USMC VET)
After Dark Grafx - Since 1992
"We Work After Dark, So You Don't Have To!"
https://www.afterdarkgrafx.com

Services: Website Design, Mobile App Development (iOS, Android, Windows), Ecommerce, Magento, Shopify, Miva, BigCommerce, Search Engine Optimization, Wordpress, Hosting, Graphic Design, Merchant Accounts, Consulting and all things web related!

Certified Partner/Developer/Affiliates: Shopify, Google Integrator, Wordpress, Zoho, AuthorizeNet, Geotrust and a Member of the San Diego Regional Chamber of Commerce, Veteran Owned Businesses, Veteran's In Business Network.

I also build custom apps for Shopify!