I'm new to Shopify and I have an order than came in yesterday where the payment is still pending using a method outside of Shopify Payments (email money transfer) and the customer chose local delivery. However, I want to edit the order but it is telling me I can't edit an order with local delivery as the shipping method.
Why is that? I do not understand why I wouldn't be allowed to edit an order just because it was local delivery versus local pickup or standard shipping.
Hyde here from Shopify. That's an interesting question!
There are a lot of factors that need to be considered when answering a question like that (they're outlined in this help document) so in order to better understand the context, I would need to see a screenshot of the order and the error message you are receiving. Could you provide that here for me, please?
All the best, Hyde.