Why does my website say "not secure" in the browser?

whosmart
Visitor
3 0 0

My website is whosmart.online - I bought it from Shopify. I have no idea why it says not secure in the browser. Can I fix this? (Not a web-developer btw) 

If I can't fix this, will this drive people away from the website? 

Thanks

Replies 5 (5)

Gretrix
New Member
4 0 0

Do you have an SSL certificate properly set up? (In other words, does your domain begin with https:// rather than http://?) 

whosmart
Visitor
3 0 0

I actually just typed https:// instead of http and it worked! Thanks

Gretrix
New Member
4 0 0

If you're having to type in the https, it means you don't have a proper redirect setup. 

When a user goes to "yoursite.com" it should automatically redirect them to "https://yoursite.com", so that doesn't happen.

whosmart
Visitor
3 0 0

Oh okay, any idea how i can fix that?

Gretrix
New Member
4 0 0

This is actually a very common issue but unfortunately, the details vary.  Is this something that you are comfortable taking care of yourself if not we can jump on a call and discuss the details? 

 

https://gretrix.com/shopify-support