Why is my shop closed?

[frankwong]

My shop monstarpower.myshopify.com，domain name:www.monstarpowers.com, it has been more than a month since I created a shop. You can still visit normally this morning. Why were you locked up suddenly? I don't know why? Can I appeal my shop?Who can help me?

thanks

[Hyde]

Hi @frankwong,

Hyde here from Shopify.

Did you receive an email about this at all? If so, your best bet would be to reply to that email directly. If you haven't, please let me know and I'll reach out to you by email myself to dig into the matter with you.

All the best, Hyde.

[frankwong]

I did not receive the email. I don't know why I closed my shop?

[frankwong1]

My website has been online for more than a month. Why are you locked up? How to restore my website? please help me. Thank you

[Hyde]

Ok, I'm going to send you an email. Please reply from the email address you used to open your store and I will be able to look into it. -Hyde