Why is shopify not blocking spam??abnormal direct traffic..cant block

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Tourist
5 0 1

I have a new website,i have been getting normally70-80 users per day..since the last 2 days,users have climbed to 4000,,,,i did no offline/online promotion in between..no way i could be getting that much real traffic....my bounce rate has incresed to 85% from 60% in 2 days..both shopify panel and google analytics showing same data(users climbing from 70 to 3000plus i an day)...also source medium is direct(unknown)..what do i do??as a saas provider who dont allow blocking ips isnt shopify supposed to protect from spam??all of them have near 100% bounce rate and shopify support seems to have no clue why this is happening.

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Tourist
5 0 1

okay i found two sources of abnormal taffic

sserp.ablazeerp.com

https://www.socialtrade.biz

both of them are owned by someone called ablaze solutions..contacting them to stop didnt help....they are known spammers and shopify is doing nothing...

https://www.quora.com/Is-www-socialtrade-biz-a-scam

 

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Tourist
11 0 1

Can we do something to block this on our own? We are also receiving a large number of spam clicks with 100% Bounce Rate. It is crazily frustrating. 

www.SnazzyBazaar.com
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Tourist
57 0 2

You can block the IP address of the domain from your hosting cpanel.

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