PLEASE HELP - trying to publish my products to Facebook. Everything has been approved but the PUBLISH button is greyed out on the Facebook Shop Publishing page. How do I fix? See below and thanks!
I have this issue too, anyone have a solution?
Jen Joy I am having same trouble, have you find out solution so far?
I disconnected the Facebook sales channel app and reinstalled and it fixed it!
you mean reinstall facebook channel on Shopify? or the FB Page itself? course I tried to create a new page but it didn't help
I just deleted the channel off shopify, and then reinstalled. The page I didn't want to delete as it already had likes etc. Once reinstalled, linked the FB page again, waited about 5 hours and the products started appearing
got u, will try it for sure, have sent email for support, have to see what if the also recommend
thanks for reply
I have this issue too :(
It is still grey but it works so I guess it doesn't matter...