Hi all - I`m trying to figure out why when I go to check out, instead of saying DEBIT CARD and then the card detail inputs, it says CREDIT CARD? I think this scares the customer and he leaves at checkout straight away... I have 10 checkouts dayli...and 0-1 sale...I cannot explain what it is going on...
So my question would be, can I change from Credit Card to a Debit card?
Go to your Theme Actions menu and select 'Edit Language'.
Then search for the credit card label field and change it to what you would like it to say:
Yours may look slightly different from what's pictured above, as each theme is slightly different.
However, I must say that I don't believe customers are scared off by the field being labeled as 'Credit Card.' It's pretty universally understood that its just a generic label for any field where you would input either a debit or credit card.
Everyone has abandoned checkouts, and the reasons can vary widely - just a few examples are:
If you're not sure why your customers are abandoning checkout, find a way to follow up with them. For starters, you could use your abandoned checkout email to survey your customers about why they left (perhaps offer a discount if they answer the survey and then complete their purchase).