Worrying situation - My Shopify Store is Unavailable

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dear shopify support,


I'm facing a very disturbing situation. I created an account and spent the last 10 days developing my platform. I've been working like crazy to get started as quickly as possible and start this experience which is motivating me a lot though, while I was getting ready to pay the package to launch my store my account has been blocked and I can't access it anymore. My first reflex led me to think that it comes from the card since I use a card that is not mine (name but of course I have the agreement of this person). So I created another account and this time I paid with another card that contains my first and last name and always the same mistake.


I took a look in the forum and I see that there are a lot of people suffering from the same problem. I hope that it's just a bug and that you will quickly restore the situation.


I've spent a hundred hours and I don't want my work to be ruined. I trust you to help me as soon as possible.


Thank you in advance for your answers.