Wrong Revenue Numbers

New Member
2 0 0

The new dashboard is constantly wrong for me too.

Shopify: can you please just let us know you're aware of this? Thanks.

 

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Tourist
8 0 16

Yes, completely wrong here, and inconsistent to boot:

Today: $1,312 - 9 orders
Yesterday: $1,634 - 13 orders
Last 7 Days: $2,798 - 26 orders

1,312 + 1,634 = 2,946. How can I have more sales in the last two days than in the last seven? It doesn't make any sense.

I have similar issues with the numbers in the Shopify iOS app. But the numbers in Shopify Classic are consistently accurate.

I certainly hope I am not going to be billed based on these numbers.

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Shopify Staff (Retired)
Shopify Staff (Retired)
70 0 0

Hi everyone,

We are aware of the inconsistencies in the Dashboard numbers. We're currently working on a fix and hope to have something pushed soon.

Thanks for your patience!

Designer at Shopify
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Shopify Partner
116 0 21

My dashboard shows sales for the week of around £2k more than actual sales processed - just send me the extra cash and don't worry about fixing the beta, lol!!

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Shopify Staff (Retired)
Shopify Staff (Retired)
70 0 0

Paul: ha, I wish we could do that for you. :)

Designer at Shopify
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New Member
1 0 0

hi has this issued been fixed? Im seeing wrong numbers on the iphone app AND mobile site...full site i believe shows the correct revenue

thx for your time!

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Highlighted
New Member
36 0 0

It's consistently doubling orders for me.  We're not a high volume store so this is easy to see.  Yesterday we had one order and Shopify shows two.  Day before we had three orders and it shows six.  It's doubling the revenue also - I track this separately in Quickbooks and it's exactly double.

http://www.tokyorebel.com
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New Member
2 0 0

Still an issue for me? Has this been fixed?

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New Member
2 0 0

Still an issue...any update?

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