Your cart has been updated and the previous shipping rate isn’t valid. Select a new rate.

Sudhanshu
Shopify Partner
3 0 1

I attached a screenshot that I have setup shipping profile and set collection based shipping charges but here is showing error and I have used Warehouse theme. 

If any one can  help me to fix this issue then please suggest how to do.

 

I also want to know Is it possible to setup maximum shipping price like product A shipping price $20, product B shipping price $40 and product C shipping price is $60 then in this situation shipping price is $120 but I want to take only $100.   

 

One more condition is maximum price shipping like product A shipping price $20, product B shipping price $40 and product C shipping price is $60 then in this situation shipping price is $120 but I want to take only $60.

If this is possible so please suggest me.

 

Screenshot_2020-07-07 Shipping - Anna of Sweden - Checkout.png

Screenshot_2020-07-07.jpg

BobsMojo
Shopify Partner
443 44 90

Hi @Sudhanshu 

Would need to see more detail on the individual rate setups in the profiles to be able to tell you exactly why it won't allow the shipping rates at checkout.

There are a number of potential causes, including but not limited to one or more of the following:

  • There are no rates set up for the shipping profile that this product is in.
  • If you're using weight-based rates, the weight ranges you have set up do not cover all possible weight ranges and this product falls within a weight range that is not covered
  • The ship-to location entered at checkout is not covered by the shipping zones you have set up in the profile for this product
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Sudhanshu
Shopify Partner
3 0 1

HI @BobsMojo 

Thanks for reply.

I have used weight-based rate. Please check screenshot. 

Screenshot_2020-07-07-1.jpgScreenshot_2020-07-07-Shipping.jpg

 

Thanks,
Sudhanshu.

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BobsMojo
Shopify Partner
443 44 90

What is the weight of the product you have in the cart in your screenshot?

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Sudhanshu
Shopify Partner
3 0 1

I have setup product weight 1kg for now. 

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Angelo11
Tourist
4 0 2

Hi Having the same issue with our cart, really worrying coming up to Xmas,

issue only happens when adding or removing an item from basket and going below or above the free shipping total basket cost..

in our case we set free shipping for orders over £30.  and standard shipping of £2.99 for orders below £30..

no issue with customers that do not amend their cart at any time,

issue only presents it self when passing the threshold for the free shipping(£30) or when removing an item and lowering the total basket cost below £30

can some one please help, noticed we have £1000's of abbandoned checkouts

noticed many having the same issue but it hasnt been resolved yet 

i could possibly resolve by removing the free shipment so that it doesnt clash..

are there any bug fixes for this issue ?

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Angelo11
Tourist
4 0 2

so this happens everytime someone amends their cart and postage fees change, went on shopify help chat and it was resolved in mins

while we cannot get rid of the message we can change it to anything we want 

in theme / theme editor / actions / edit languages / search for " Checkout shipping errors " and change annoying message to something that wont alarm your customers 

we changed it to ;

you've updated your items in your cart, here's your updated shipping options : ) 

boom

Shivam840
New Member
3 0 0

Yes we can change that error massage but shopify can't let me checkout.  Whenever I press checkout button I land to shipping page with that error and I can't even understand this. I don't have any complicated shipping policy . I just offer free worldwide shipping still facing this same issue. 

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