Your store isn’t eligible for Instagram product tagging and there isn't anything you can do about it

New Member
3 0 0
Yah exactly.. it’s absurd.
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Excursionist
47 0 4

@Wayne_Stadler wrote:

Yeah? And what ridiculous amount do you want to fix this? Last guy I contacted was over $600. Not likely.


Hey Wayne, what's your site? I haven't charged anyone that much. My prices vary but it's just based on how much time I have to spend. Some sites take a lot of time to fix before appeal. I have two clients I just got approved that each took around 35 hours of my time.


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Excursionist
47 0 4

I have quoted a few people that much, because they had giant sites/feeds full of prohibited content, but I don't think you were one of them.

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Tourist
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It's a little funny. I thought this place was a community where people would try to help each other out with some advice however there seems to be a tonne of people offering their paid for service, saying things like 'only I can get a hold of the instagram/facebook support' which is suspicious on it's own.

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New Member
10 0 0

For everyone looking for solutions from Instagram I got the following information that IS NOT ON THEIR HELP PAGES for selling on their platform.

 

1. 75% of your posts on your Instagram account must be products. This means if you have an original account that you have been posting pictures too they will automatically deny you. They will make you make a new account just for your store. I don't know about you but I am not rebuilding the audience of however many thousand or million just for a new account I haven't spent years cultivating for a community.

This came directly from a Instagram support E-Mail from them:

I have received the response from our specialist team and the advise is that you should separate your personal blog, community, etc, with your business.
Just create separate accounts and will fix the issue, but never mix everything in one account, that was the main reason this account is rejected for Instagram shopping.
Also, there are many ways for you to be promoting your product. For example, when advertising a product 75% of the picture should be promoting the item for sale.

Kindly be informed that, mixed use of accounts such as these are not permitted. At this time, Shopping on Instagram is only available to Instagram accounts that are for Businesses primarily selling physical goods.

2. Facebook is confused as to the difference between their collection manager and shopify. They will tell you, you need both.

 

So if you want to sell on Instagram you will have to cleanse the account your using or make a new one. NONE of this is in their commerce policy or terms of service. 

 

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Excursionist
47 0 4

@mo981 wrote:

It's a little funny. I thought this place was a community where people would try to help each other out with some advice however there seems to be a tonne of people offering their paid for service, saying things like 'only I can get a hold of the instagram/facebook support' which is suspicious on it's own.


Some people have direct support access, some don't. I don't know how Facebook determines that, it just ...is.

Then it's a matter of store prep, which can take 2 hours or 30 hours, depending on the site.

The only way to do that is to know the thousands of things that could possibly cause a rejection. And the only way to know that is really to have a ton of experience with Facebook and Instagram advertising.

So there's not really any way to just post something here that's going to help everyone. Every store is different, and I haven't had a single one sent to me that didn't need a lot of things fixed.

Would you do that work for free? 30 hours, for free? Come on..

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Excursionist
47 0 4

@LancerNation wrote:

For everyone looking for solutions from Instagram I got the following information that IS NOT ON THEIR HELP PAGES for selling on their platform.

 

1. 75% of your posts on your Instagram account must be products. This means if you have an original account that you have been posting pictures too they will automatically deny you. They will make you make a new account just for your store. I don't know about you but I am not rebuilding the audience of however many thousand or million just for a new account I haven't spent years cultivating for a community.

This came directly from a Instagram support E-Mail from them:

I have received the response from our specialist team and the advise is that you should separate your personal blog, community, etc, with your business.
Just create separate accounts and will fix the issue, but never mix everything in one account, that was the main reason this account is rejected for Instagram shopping.
Also, there are many ways for you to be promoting your product. For example, when advertising a product 75% of the picture should be promoting the item for sale.

Kindly be informed that, mixed use of accounts such as these are not permitted. At this time, Shopping on Instagram is only available to Instagram accounts that are for Businesses primarily selling physical goods.

2. Facebook is confused as to the difference between their collection manager and shopify. They will tell you, you need both.

 

So if you want to sell on Instagram you will have to cleanse the account your using or make a new one. NONE of this is in their commerce policy or terms of service. 

 


Before anyone goes following this and deleting all their posts, I've gotten profiles approved that were only 20% products or less (see https://instagram.com/txswagger  - ~10% products). See, this is a subjective issue with instagram. There are thousands of factors that go into play - and the people you spoke with here are not the ones doing the final review.

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New Member
2 0 1

SO Many people must be having this problem. Its like a carrot is held out to you but you cant reach it.

Any help much appreciated. Its so infuriating.

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New Member
1 0 0

I need help getting eligible for Instagram tagging. I have done everything and its not letting me. I need HELP

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Highlighted
New Member
2 0 0

@mo981 wrote:

It's a little funny. I thought this place was a community where people would try to help each other out with some advice however there seems to be a tonne of people offering their paid for service, saying things like 'only I can get a hold of the instagram/facebook support' which is suspicious on it's own.


I spent a lot of time trying to figure out how to get this done.  Tried contacting facebook using every method ever mentioned on the forums dozens of times and had no luck.  I paid Daniel (GrowMeow) to do it and it was well worth it.  Just wish I hadn't wasted so much time trying to do it myself. 

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