is it possible or is there an app that allows custom abandoned cart email notifications to new customers only?
my client would like to offer a discount in the abandoned cart email but only if that email address is not in the customer base already.
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Yes with Klaviyo you can figure out how many times a client has purchased from your website. Then you can configure the flow from that. Mailchimp, on the other hand, needs to segment manually. We only keep Mailchimp for the mass newsletter only, there automation is really bleak once you get into Klaviyo