abandoned cart message to new customers only

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Shopify Partner
42 0 6

is it possible or is there an app that allows custom abandoned cart email notifications to new customers only?

my client would like to offer a discount in the abandoned cart email but only if that email address is not in the customer base already.

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Tourist
3 1 2

I used Klaviyo for that, you can arrange the email flow based on cart value or even client profile too

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Shopify Partner
42 0 6

if "client profile" incl. previous purchases then that would be the solution. 

I wonder if mailchimp allows segmenting of clients based on previous purchase history.

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Tourist
3 1 2

This is an accepted solution.

Yes with Klaviyo you can figure out how many times a client has purchased from your website. Then you can configure the flow from that. Mailchimp, on the other hand, needs to segment manually. We only keep Mailchimp for the mass newsletter only, there automation is really bleak once you get into Klaviyo

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