account frozen cant access

koolerkool
New Member
2 0 0

Hello,

My store has frozen   and  I cant even pay outstanding bills using paypal account(papal succesfully connected).  I need Help on this matter.

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Cameron1152
New Member
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@koolerkool quickpayportal wrote:

Hello,

My store has frozen   and  I cant even pay outstanding  bills using paypal account(papal succesfully connected).  I need Help on this matter.


If you missed a payment or if a payment fails three times, then your store will be frozen until you settle your bill with Shopify. Your store does not freeze until your bill's due date. If your store is frozen, then you can't access your admin and customers can't view your store.

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koolerkool
New Member
2 0 0

but when I try to pay using  paypal  it say   payment failed.  what to do now?

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