can't purchase shipping label

[asmashu]

I am trying to purchase a shipping label for one of my orders, and it keeps giving me an error saying "A system error has occurred and is being investigated." I tried re-entering my credit card info just to make sure that is fine, and it still is giving me an error. Not sure what to do. 

[Hank]

Hi, @asmashu,

Hank here from Shopify.

Earlier there was an issue with creating shipping labels, with USPS in particular. 

This issue has since been resolved in the past hour, can you try to purchase the label once more to see if you are able to do so?

If not, can you attach a screenshot of the error you are receiving, by using the editor similar to the below?

Hopefully, the issue is now resolved, but if you are still experiencing an issue let me know, and I will gladly assist you further!

All the best,

Hank

[PAINTCORRECTION]

I am getting this error, please Help 

[MikeW99]

I getting the same error when trying to purchase a shipping label.   "A system error has occurred and is being investigated."   Did you ever get a resolution to your issue?

[asmashu]

Hey Mike,

So when I had the issue it got resolved the next day. It turned out that there was a system error on Shopify’s end. I would recommend waiting until tomorrow to see if that works.

[Funkiture]

I'm having the exact same issue

[Funkiture]

It's not resolved as of 12:41 EST on Monday Oct. 19, 2020

[Funkiture]

My screen shot is exactly as this one. @12:42 EST Oct. 19, 2020

[Funkiture]

No Hank,

It is not resolved as of 12:44 EST Oct. 19, 2020

[bizzdocc]

I am having the same problem at 12:44 PM EST  Monday 10-19-2020

Sounds like a system problem...