email on external domain

olimpiakamini
New Member
2 0 0

I have bought domain through external domain and hosting through shopify. But email not working. The domain is com.au is this a problem?

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CMather
Shopify Partner
3 1 2

Email hosting is not provided by Shopify.
Instead, if you purchased a domain name from Shopify you can use email forwarding like this:
https://help.shopify.com/en/manual/online-store/domains/managing-domains/email-forwarding

To setup proper email you will need a third party such as Gmail or Google Webspace which is a good alternative.
Or your own email hosting provider outside of Shopify.

Cheers,
Chris

 

CMather Web Development Australia