i used to receive orders email notifications but not anymore
If I do the test it works,
I am puzzled,
i added a staff account , still does not work
we are on Gmail suite
can someone help please
Have you checked spam? Done a test order? Are other emails coming into the inbox okay?
Email is pretty finicky, a lot of possible failure points. I would be surprised if this was on shopify side.
yes I did all that
in the end I created a new email and this one works the other still don’t