Thank you both for reaching out.
@clayspace, I'm going to send you an email shortly to get your account authenticated, and help provide more assistance with this. I look forward to speaking with you soon!
@SMiller, thank you for following up with these details. I'm glad to hear that everything is now resolved on your Facebook Shop channel after speaking with our team over live chat. This is a great way to receive real-time help for any questions or concerns that may be more pressing.
With these details in mind, I wanted to mention to the wider Community that our live support team can also help troubleshoot issues like the ones outlined in this thread. For any Facebook issues that are urgent, I do recommend speaking with us via this link to receive live help.
Absolutely. I'll send you an email shortly with more details.
Thank you both for reaching out and following up on this.
I'll send each of you an email so that we can look into your respective accounts and work towards a resolution with both of your Facebook Shop channels.