Thank you for letting me know. I'll send you an email soon with more details about this.
I'd love to help further with any issues you're experiencing.
Can you please tell me a bit more about the troubles you're running into with Facebook? Is your Facebook channel disconnecting from your Shopify admin, like what others have experienced in this thread?
Equally, can you please clarify what issues you're having with Instagram? Are these issues related to the Instagram channel?
If you're receiving any error messages on these channels, please make sure to include a screenshot of these errors in a reply to me here. In addition to this, any extra details you can provide about the troubles you're having will be really helpful. Once I receive this information, I can certainly take a closer look into this and provide more assistance.
I hope to hear back from you soon!