I have an account and this is the 2nd time this week that this has happened and I am trying to talk with someone directly
We had a purchase however the item is no longer available and she hs found it elsewhere. I need to refund her and again it is not allowing me to do this. I have wasted an hour trying to find a phone number that should bee available
Please call me at 561 206-6173 for customer and technical support. The other day the shopify gentlemen had to do this himself.
rooms for a prince & princess
Thank you for reaching out to share your experience using our Help centre. To get in touch with Shopify support:
TyW | Community Manager @ Shopify
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Live customer service was the #1 reason I chose and have recommended Shopify to others. Are you still providing this service, or is it time for me to change to another provider? I am beyond frustrated! I've not been able to access my backend. Having to comb through all your stupid threads trying to find answers is not customer service. Either you provide what I paid for when I invested in your company, or I will bail! Very frustrated.