how can i make a complain about an app

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New Member
2 0 0

 

there is an app called LAYOUT HUB, i used it then i wrote my honest review about it, but since then they have been harassing me, they have been sending me emails and messages and they called me on my phone number, they have been writing fake comments on my posts and products, how can i make a complain about that

i really need help because every time i put a new product they go ahead and write fake comments n my products and my facebook posts saying bad things about my store and my products which is harassment.. i need to make a complain about them 

can someone help pls

 

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Shopify Expert
9887 101 1731

No one should ever be hassled for leaving a review, regardless of if it was positive or negative.

The forums won't be the right place for it so I would suggest reaching out to Shopify Support and give them the context/details. They should be able to pass the details on to the Partner team should further action be deemed required.

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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New Member
2 0 0

Thank you for your answer

Yes I went ahead and I already spoke to shopify and they were helpful  hopefully this wont last 

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