how to change shopify currency after first sale

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Could someone help me to change the currency after first sale, it's urgent.
The order is a test order, but even I refunded the order it cannot change the currency.
Is there any shopify staff can help this problem, thanks a lot.

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Shopify Staff
Shopify Staff
826 91 148

This is an accepted solution.

Hey @!

Cal here from Shopify, thanks for reaching out to us. I'd be happy to assist with helping you switch currency. 

This feature is locked in the admin if you have already made sales, even a test order. The reason for this is so you can reach out to our support team and chat with us about the effects this will have on your business if you were to change currencies after sales have been made.

  • Reporting: With changes between currencies, our reporting doesn't factor in the difference between currencies. So if you had €500 processed, that would show as €500 in reports. Say the next day, you switch to USD, the report would still read as €500 for previous processing. Since €1 is not equal to $1USD, the reports, in theory, will be wrong going forward.

  • Product Pricing: Since the dollar amount between currencies is not the same, a product price’s value, could mean something different if the currency is adjusted and impact your margins. For example - €20, is not equal to $20 USD. Refunds processed after a currency change will also be affected by the currency change.

    You will have to manually reprice all of your products.

  • Apps: Some apps may have limitations when it comes to changing the selling currency. If you would like to know how changing the selling currency will affect your apps, you will need to reach out to the App partner to clarify before changing their selling currency.

Let me know if you are happy with the above and still want to go ahead with the currency switch! Please provide me with your MyShopify URL and I will email the account owner with more information. Thanks!

Cal | Social Care @ Shopify
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Hi Cal
 
Thanks for replying, I 'd still like to change the currency, because we are targeting a  specific market. If the currency is not common currency in this market, I am afraid of losing customer.
So could you help to change my store currency, thanks a lot!
My store URL: https://dhohoo.myshopify.com/
 
Thank You 
Jellyyes
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Shopify Staff
Shopify Staff
826 91 148

This is an accepted solution.

Hi @Jellyyes! I've just emailed the account owner with more information relating to this request.

Please let me know when the switch has been made! Thanks. 

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Thank you Cal !!!

I changed the currency, do you have more matters need me to pay attention.

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Shopify Staff
Shopify Staff
826 91 148

Thanks for letting me know that the switch was successful. Let me know if there's anything else I can assist with! 

Are you preparing for the BFCM period? Have you checked out our great BFCM resources available here

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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