i cannot login to pay.

New Member
1 0 0

ourpassionmart.myshopify.com cannot be activated. i must open the admin to do so. but i cannot bsir


Shopify Staff
Shopify Staff
420 55 77

Hi, @ourpassionmart,

Hank here from Shopify!

Are you able to log in to your admin via this link here?


When the store is offline or "frozen", when logging in you will be prompted to select a plan to continue or be brought to the payment screen. Are you seeing that screen?

What are you currently seeing, or how long has the store been offline? 


Let me know and I'll happily assist you further.



Hank | Social Care @ Shopify 
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