i bought a domain name and linked it with a shopify store, now i don't have access to that store any more, i tried to delete the host record on my namecheap dashboard, and tried to link the domain to a new store, unfortunately i still get this message:
what can i do to resolve this.
I register a shopify store a week ago. Customized the theme,set up payment & shipping, pick a lot products to sell (this takes a lot hours of work) and I'm impressed & decided to go Basic Plan $29. After I've paid then this message showing
"xxxxxxxxxx.myshopify.com is currently unavailable."
Cal here from Shopify, thanks for reaching out to us. I'd be happy to look into this with you. If you provide me with the domain URL in question I can email the account owner that is on file for the store associated with that domain, and look to get it removed from the store.
I've emailed the account owner for the store, as soon as the request is confirmed via email I'll remove any domains on the old store.