incorrect weight.....on shipping label

oo210
Tourist
4 0 2

Hello,

I created a shipping label and it has the incorrect weight on it. 

Three products are sold:

Item 1: 0.048 kg

Item 2: 0.047 kg

Item 3:0.05 kg

And I input my total weight to 0.1448...

 

 

But my shipping label says 0.480 kg. We've tried everything. We've set out package weight to 0. We've cleared the cache. But no matter what number we type in..it always comes in as 0.480 on the shipping label.

 

I have flat rate shipping and I live in Canada (if that makes a difference?)

 

Can you please help..thanks!

 

 

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TTAB
New Member
1 0 0

Hi, did the labels work? we're having the same issue and can't figure out why or if we can use those labels 

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RhondaJ
Tourist
3 0 1

I have the same problem as well. Have you found any solutions? Thanks

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oo210
Tourist
4 0 2
Canada post automatically corrected the weight cus they go by volumetric
weight..

:). Hope this helps
RhondaJM
New Member
1 0 0

Yes that definitely helps! 
Thanks so much!

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