I created a shipping label and it has the incorrect weight on it.
Three products are sold:
Item 1: 0.048 kg
Item 2: 0.047 kg
Item 3:0.05 kg
And I input my total weight to 0.1448...
But my shipping label says 0.480 kg. We've tried everything. We've set out package weight to 0. We've cleared the cache. But no matter what number we type in..it always comes in as 0.480 on the shipping label.
I have flat rate shipping and I live in Canada (if that makes a difference?)
Can you please help..thanks!