is there is a way to tag an address or zip code?

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Tourist
14 0 3

have a customer who keeps creating new email addresses, ordering, then claiming it was lost in transit. How do others combat this? Is there a way to tagg an address/zip code vs tagging a customer to flag this?

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Shopify Staff
Shopify Staff
546 64 130

Hey, @tinman76 

By the use of a shipping restrictor app, such as Easy Shipping Restrictions you can block orders from coming in from a particular ZIP/Postal code. They offer a 3 day trial and from there on it's $4 per month. What you could do is use it for one month and hopefully, that will deter the customer from making further attempts.  If they come back, you can install it again.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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Tourist
14 0 3

thanks, realized blocking an entire ZIP is too broad. Found the free shopify fraud filter app and it does exactly what I need - auto cancel orders if the billing or shipping address = 'x' have tested it and love it.

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