issues with tax and shipping

New Member
1 0 0

I have set up tax and shipping according to the videos, however, when I do a draft order, it will calculate the tax, but when I choose a customer, it takes the tax away.  Also, it will not apply my customize shipping options. How do I fix this? 

Shopify Staff
Shopify Staff
730 73 131

Hi @Clevergirl,

Hyde here from Shopify.

When you "choose a customer" what precisely do you mean, please? And what customize shipping options are you referring to? The more context you can provide me with, the better I can help!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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