my shopify store is currently unavailable

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New Member
2 0 0

my shopify store is currently unavailable

Dear Shopify,

 

My Shopify store is suddenly unavailable after I purchased the Basic package, I plan to launch my store this month. It is very very urgent for me, there are lots of tasks in schedule.

I customized the theme, added products, everything Looks perfect. But now I can't login! Please help me.
Thank a lot
ilyas tenouri

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New Member
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her's my ticket 20686034

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New Member
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same here and i haven't this the 3rd day its been like this with no help at all and my store was live 

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Excursionist
12 1 1

@Cjackson4138 Don't open any more tickets as it will just make the process longer. You just have to wait, and then contact Support on their live chat in a few days if they haven't replied. Sometimes they just have to do extra checks etc. 

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New Member
4 0 0

ok thanks 

 

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