my store shut down

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Hi there,

my store is shut down with no resone, any advice

(unlimited-x23.myshopify.com is currently unavailable.)

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Community Manager
Community Manager
2551 179 397

Hi @boka,

 

Nick here from Shopify. 

 

Thanks for sharing your store link. Without verifying your details, I wouldn't be able to go into any details with you. Did you already contact the support team regarding this? If so then you are already in the right place and should continue that path, if not though, I can reach out to you directly on the email you signed up to the community with to verify your details and take a closer look. 

 

Can you let me please and we can take it from there? Looking forward to hearing from you. 

 

All the best, Nick

Nick | Social Care @ Shopify
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New Member
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what you mean by (verifying details)..?

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Community Manager
Community Manager
2551 179 397

Hi @boka,

 

what you mean by (verifying details)..?


I mean to verify ownership of the store. we will be discussing sensitive and private information about the store and due to that, I would need to be sure you are the store owner. 

Nick | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
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New Member
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I registered WITH SAME EMAIL.

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Community Manager
Community Manager
2551 179 397

Thanks for confirming that @boka.

 

I have sent you an email about this. If for any reason you didn't receive it, don't hesitate to let me know in a reply here. 

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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