my website doesn't work.. and shoes index of page

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New Member
3 0 0

MY website was working fine few days ago and when I logged in today

and visited my website... this page shows up. 

I'm not sure how I can fix this issue. ddddd.JPG

 

my website is www.shopdokidoki.com 

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Shopify Staff
Shopify Staff
94 7 12

Hey @dokidoki!

This is Finley from the Social Care team at Shopify. Thanks for your post.

I had a look at www.shopdokidoki.com, and the website is loading correctly, from what I can see:

20-10-145u7-yfuj6.

 

Are you still having this issue?

If so, would you please:

1) Clear your cache following the steps on how to clear your cache here. You can also browse privately using Incognito mode to see if this is a caching issue.

2) To rule out a problem with a particular browser, you can look up your website from a different browser than the one you would usually use. You'll want to check from a browser that Shopify can support, such as:

If you continue to have this issue, let me know, as well as what the outcome was with trying from another browser.

I'll be more than happy to have a look into this further with you.

Cheers,

Finley | Social Care @ Shopify 
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