phone support

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New Member
2 0 0

I need phone support , but it is impossible. How do I get someone on the phone. 

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Shopify Partner
41 1 5

You can hire a Shopify expert as a virtual assistant/technical support provider who can question your queries over the phone while you are developing your store. I also offer my service as a Shopify custom coding expert, bugs fixer, and virtual assistant.

 

Let me know if you need my help!

cheers :))

Need more help? Shot me a message through live chat on my website YoFlare.com
Was my answer helpful? Hit like ♥ and Accept Solution ☑
Hire me for ✔ Theme modification ✔ Bugs fixing ✔ Store Development ✔ Custom coding
✔ OnSite SEO ✔ Conversion Optimization ✔ Speed Optimization
At the most affordable rates
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New Member
2 0 0
Someone has claimed a purchase was made from my site using their card
, but the amount of purchase did not coincide with any of my sales.
What should I tell her when she calls again. Is it possible someone
could do this?
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Shopify Partner
41 1 5

@Davidsmarket,

You can ask your customer to check her transaction history from her card and if your product/service is not so expensive than I would advise to just deliver the order to her because a review on Trustpilot and or Medium about your company stelling their customer's money can be very harmful to your store success. Also, get in touch with shopify store or an expert to check if there is anything wrong with your store.

 

Let me know if you need more help.

cheers :))

Need more help? Shot me a message through live chat on my website YoFlare.com
Was my answer helpful? Hit like ♥ and Accept Solution ☑
Hire me for ✔ Theme modification ✔ Bugs fixing ✔ Store Development ✔ Custom coding
✔ OnSite SEO ✔ Conversion Optimization ✔ Speed Optimization
At the most affordable rates
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