Hello, I am having the same issue. I have main collections and then sub-collections. Example main collection "TOPS" sub-collection "Sweaters". On each item I have linked the main collection "Top" and sub-collection "Sweater" for each item if it applies. When I go to my website and click on "TOP" it only drops down the sub-menu to show "Sweaters" and the other sub categories. And then when I select "sweaters" from the drop down menu, it is empty. I am not using any tags and I am entering everything manually. If you go to my collections, all items show in the collection correctly, but do not show on the website. All the items are published to all the sells channels as well. My goal was to click on the main collection and show all the items that apply and if the customer wants to narrow it down, they can by selecting the collection in the sub-menu. Why is this not working?
You will probably have to do what I said in my reply earlier. I think there is a glitch in Shopify where if you do all your set up first, then publish your product it doesnt connect properly and the items cannot be seen. If you do it the other way - publish the item, then add to the collections, it seems to be fine.
It happened to me, some of the items in the collection didn't show up on the website. I tried to created another collection dedicated to the ones aren't showing and it didn't even show on the website. What ended up works for me is that I add items into collection "manually" instead of automated! Hope it helps!
This is an accepted solution.
I've tried all of the suggestions given previously - and my one of my menu collection just defaults to the main page instead of bringing up the product. All the other collection options set up previously work just fine. I'm running the Minimal Template with the Mega Buddah menu app. I haven't done anything different from previously -
Any ideas or help on this?
Had the same problem...This worked for me:
1) Go to Collections
2) Tick the box next to the relevant collection (left handside)
3) Select 'Actions'
4) Select 'Make collections available'
I was sure it already was available as indicated WITHIN the full collection menu, but this did the trick for me at least.