This is Max from the Shopify Team.
Each order creates it's own unique "Thank You" page we call this the order status page. It can be revisited by customers at a later date. Are you still having trouble tracking order details on your shop? If so, these docs might point you in the right direction:
If not, let us know some more details. What app are you trying to enable? Where are you trying to review these conversion details?
i also need to set some custom script to redirect customers to a thankyou page. My payment option is pagseguro which has a specific "boleto" that customers need to print in order to pay, and this is not going to a thnk you page so my facebook ads are running very low on optimization!!! please help!!! how can i redirect to the correct thankyou page??
Come on shopify, can we get some clear guidance on this? We are subscribing to this service, there are literally dozens of versions of this same question on this forum. Store owners need to track thank you page hits for tracking on google ads. If the URL changes every time then this is unusable for google, we need a simple solution.
There is no one URL for this because each order thank you page is unique - If you want to do this in HotJar you can set it up as "Contains" and then put "/orders/" in the input field. That will ping every time someone sees the thank you page - either immediately after they checkout or if they click the View your order button in their email confirmation.
This is huge progress but let me ask you this. You say it will ping when the thank you page appears but ALSO when they click on the link in their email confirmation. If a customer opens the email, then will that report two separate sales for me and duplicate the value on my funnel or will it realize it already pinged that order?