"There was an error while updating your cart. Please try again."

Swaal_
New Member
3 0 0

Hi !

 

I get this message when I try to add any items in my cart on my shop. It started a while after I installed 2 apps, wich I have now deleted but the problem persists. Please, I really need help since it is absolutely blocking my shop.

 

These are the 2 apps :

Promotion Popup by Secomap

Discounted upsells - Cross sells & Upsells

 

They have good ratings so I don't know..

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happymonkcoffee
New Member
2 0 0

I am having the same issue ... did you get any feedback ?

I can add items to my cart , but i cannot remove any items from my cart.  

 

I reverted to old code and cleared cache with no fix ... 

 

Both on desktop and mobile ... 

 

Please help ! 

 

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Swaal_
New Member
3 0 0
I just uninstalled and reinstalled the theme and the apps I needed !
Everything’s good now
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TheGuyInBright
New Member
3 0 0

 i get this error when trying to update cart.  doesn't look good for customers!   Any idea how to fix?

Screenshot 2020-09-18 at 08.37.50.png

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David_Renwick
Tourist
18 0 2

Getting the same error when removing an item from the cart. I don't get it if there is just one item in the cart - but add two different items and it always happens. 

Did anyone get a resolution?

I am using Debut theme. Rolling back or updating to the latest version not realistic option due to customisations. 

 

Thanks all

 

0 Likes