"Your Cart" section, I need to change the "Add A Note To Your Order" wording.

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Tourist
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For the "Add A Note To Your Order" during checkout, I need to change the wording to "If 3rd party is required, please note the account number here or any additional required information".

 

I would appreciate help with this.

 

Thanks!

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Shopify Staff
Shopify Staff
236 27 40

Hey, @Print_2002!

 

Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.

 

Yeah sure, this can be changed within the language editor of your theme. You can navigate there by clicking Online Store > Themes > Actions > Edit language. 

2019-07-0b088-n8jtr

 

Once you're in the next screen, you can just type the sentence "add a note to your order" into the search box. This will bring up all the areas that it appears on your store. Editing this will then reflect these changes on your storefront. 

 

2019-08-fudq4-nr5qw

 

We also have a guide in our help centre all about changing the wording of themes so be sure to check it out here: http://bit.ly/2RK6B2a.

 

Hope this helps but let me know if you need any further clarification or if you need a hand with anything else at all. I am always happy to help!

 

Kind regards,

Lulu

Lulu | Social Care @ Shopify
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Tourist
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Hello! @Lulu5 

 

Thank you for the detailed response. I did make the change to the wording and saved it, however the changes are not showing up on the online store. I've cleared the browser, logged out and relogged, but the change doesn't seem to take effect. Any suggestions?

 

Thanks again!

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Tourist
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@Lulu5 

 

Also, the changes I made are saved within the Shopify Cart Language section, but they are still displaying the default language on the website.

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Shopify Staff
Shopify Staff
236 27 40

Hi, @Print_2002.

 

Thanks for coming back to me. If it is changed in the language editor but not reflecting in your storefront it is more than likely a cache error. Can you pass on your store link here and I'll check it on my end? Also, please clear your cache and cookies on your side and ensure you are using Google Chrome and double-check it then for me? 

 

Kind regards,

Lulu

Lulu | Social Care @ Shopify
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Tourist
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@Lulu5 

 

https://phoenixprintinginc.com/

 

I was using Firefox and IE. I did a download of Chrome and it's still reflecting the original language. I'm confused on this one because the updated language is definitely saved under the our shop.

 

Thanks again!

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Tourist
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@Lulu5 

 

Hello! I was wondering if you had a chance to check out our URL I included in my previous post.

 

Thanks!

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Shopify Staff
Shopify Staff
236 27 40

Hi, @Print_2002.

 

Apologies for the delay, I was out of office. Can you send me a screenshot of where you are still seeing the old text, please?

 

Kind regards,

Lulu

Lulu | Social Care @ Shopify
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Shopify Staff
Shopify Staff
236 27 40

Hi, @Print_2002.

 

I got your private message with them screenshots, thanks so much. We can't reply privately just publicly. I went to your URL and the correct text is showing on my end: 

2019-08-cyp7f-6gh1g

 

As I advised earlier this would be a cache issue. Please clear your cache and cookies and ensure you are using Google Chrome. Opening an incognito browser should also show you the correct text or trying it out in another browser but I assure you it has been changed as you can see from my screenshot.

 

All the best,

Lulu

Lulu | Social Care @ Shopify
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Tourist
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Thank you again for your help!

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