remove partner account

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Shopify Partner
2 0 0

Hi,

could you help me to remove one of my partner accounts please?

Thanks

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Shopify Staff
Shopify Staff
1653 100 361

Hey, @rafiit!

Partner accounts can either be disabled, or deleted. Either route will require verifying the account and having our Partner team review the request, but first we'll want to clarify which route you'd like to take. We want you to know that if we delete your partner account, all other accounts associated with your Identity email address will also be deleted. This includes any other partner accounts, or stores that you may have. Deleting your account will mean that you can no longer long, and your data will be deleted according to our retention schedule. However; disabling the account does not have the same effect, and would only disable the one account, but not delete its contents. 

How would you like to proceed?

Peter | Social Care @ Shopify
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To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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I’ve created a duplicated partner account by accident. Please can you help me delete one of them?

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Shopify Staff
Shopify Staff
1653 100 361

@sw2262004 

I've shipped you an email. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
2 0 0

Hi,
May I know what info need to provide shopify support for removing a "test" shopify partners acc?

Thanks

jin

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Shopify Staff
Shopify Staff
1653 100 361

@jinwfa 

I will need to verify the account via email to help have it removed. I've shipped you an email. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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