remove partner account

Solved
rafiit
Shopify Partner
2 0 0

Hi,

could you help me to remove one of my partner accounts please?

Thanks

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Trevor
Community Moderator
Community Moderator
2570 337 524

Hey, @rafiit!

Partner accounts can either be disabled, or deleted. Either route will require verifying the account and having our Partner team review the request, but first we'll want to clarify which route you'd like to take. We want you to know that if we delete your partner account, all other accounts associated with your Identity email address will also be deleted. This includes any other partner accounts, or stores that you may have. Deleting your account will mean that you can no longer long, and your data will be deleted according to our retention schedule. However; disabling the account does not have the same effect, and would only disable the one account, but not delete its contents. 

How would you like to proceed?

Trevor | Community Moderator @ Shopify 
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sw2262004
New Member
1 0 0

I’ve created a duplicated partner account by accident. Please can you help me delete one of them?

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Trevor
Community Moderator
Community Moderator
2570 337 524

@sw2262004 

I've shipped you an email. 

Trevor | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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jinwfa
New Member
2 0 0

Hi,
May I know what info need to provide shopify support for removing a "test" shopify partners acc?

Thanks

jin

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Trevor
Community Moderator
Community Moderator
2570 337 524

@jinwfa 

I will need to verify the account via email to help have it removed. I've shipped you an email. 

Trevor | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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B00
New Member
1 0 0

I did it too, it was odd, when I logged in the second time, it popped up with a 'setup new partner' thing so I filled it out again thinking it lost the last time I put it in & then I found out it just made a second one with the same info.

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jo32
New Member
1 0 0

Hi guys

I wanted to create a dropshipping store but accidentally created a Partner account.

Could someone please delete it?

Thank you

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Trevor
Community Moderator
Community Moderator
2570 337 524

@jo32 

I have sent you an email. 

Trevor | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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@Trevor 

I need the partner account with ID 806478 removed (it was made in an accident).

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