remove sales channel

Solved
Dank13
New Member
7 0 0

I had a sales channel called Retailer Link it was a plugin to sync my POS and Shopify, I've deleted the plugin but the checkbox for sales channel still lingering under the products.

Does any one knows how to get rid of this?

cheers,

DanScreen Shot 2021-02-16 at 15.43.52.png

0 Likes
Peter
Shopify Staff
Shopify Staff
1993 147 424

Hi, @Dank13

Could you tell me if you see "Retailer Link" appearing in Settings/Sales Channels? If yes, then clicking the trashcan should remove it from your store. 

Let me know what you find! 

Peter | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
Dank13
New Member
7 0 0

Nope not there...

 

Screen Shot 2021-02-17 at 13.18.42.png

0 Likes
Edward-Newgate
Navigator
407 15 35

Hi @Dank13 

I think it was already deleted. If it shows again, you should try this guide.

Was my reply helpful? Click Like or Mark it as an Accepted Solution to let me know!
0 Likes
Peter
Shopify Staff
Shopify Staff
1993 147 424

This is an accepted solution.

@Dank13 

Thank you for checking.

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

 

Peter | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes