scammers

Highlighted
New Member
1 0 0

I bought off a Website called Neutrinoskates.com powered by Shopify and Have not been contacted by the owner. 

I ordered June 6th and Never got an email back. 

today I tried to contact them again just to find out the website was taken down and Im yet to receive my package or my refund Does anyone know How I can contact Shopify or i can get my refund?

0 Likes
Highlighted
Shopify Staff
Shopify Staff
705 43 118

Hi, @dxvidglez 

Sorry to hear you are in this position!

As Shopify is the platform many shops use to build their website, we don’t actually manage inventory or orders from here ourselves. We do, instead, offer a detailed FAQ to help you with the next steps for this particular situation here

Hope this helps! 

 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes