shop unavailable

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New Member
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To whom it will may concern, 
my name is Ayoub Talidi, I changed my paiement card in the billing section to another card and I’m surprised receiving that my store is unavailable, and i don’t know why 
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Shopify Staff
Shopify Staff
718 75 129

Hi, @Itrendhome.


Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.

Sorry to hear that your store is unavailable at the moment. There are a few reasons this could be happening but as it is account specific I will need to verify you as the store owner to take a closer look. In order to do so, I will send you an email to the email address attached to this forums account and confirm some security questions about your store. Once you reply to that email, I will investigate further for you.

 

Speak soon!

Lulu | Social Care @ Shopify
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