Can I ask if you are using Shopify Payments if you are based in Italy? If so, you can let your customers can pay for their orders and receive refunds in their local currency! You can do this by enabling multiple currencies, meaning you would add a currency selector to your theme so customers can choose their currency. You can also use Shopify's Geolocation app to prompt customers to switch to their local currency.
There are some limitations to this feature, which you can read about here. If you think this would suit your business, you can follow this guide to enable multiple currencies. Do you exclusively sell to the USA, or are there audiences in other countries you are also targeting?
Let me know what you think!
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