suddenly after i purchased the domain through shopify my store is currently unavailable.

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New Member
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And i can not get in my store it says we will be back soon can anybody help me plz reply 

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Shopify Staff
Shopify Staff
792 65 91

Hi @gramen,

Ted here from Shopify, thanks for reaching out to us. 

When did you create the store? It sounds as though your store might be under review with our Risk support. This is a standard review process for all new accounts so that we can verify everything for security and fraud prevention reasons. Our reviews can take between 1-5 days to complete and we wouldn't be able to speed this process up if the account is with our Risk support, however, I will email you privately now to help authenticate the account and look into your query further. Please keep an eye out for my email.

If there is anything else I can help you with, please let me know, I'm happy to help!

Many thanks,

Ted | Social Care @ Shopify
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New Member
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Hi Ted thanks for your honest reply and its been a week more than five days now since i created my store and nothing has changed yet i take your advice and ill wait fore another reply from you 

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