I am trying to send a return label today and I found the shipping cost is totally different from our vendor. Actually, the vendor charged $4.00 for the shipping for one leggings but I found Shopify is charging me $7.7 for the same product. Is it normal? Even if I have the contract with USPS, I can get 20% off, $6.2. But Still a lot different.
Don't Shopify have the power to reduce the return cost?
And I tried to find out another package option like ground shipping to reduce the return cost but I didn't find it. Only priority mail option. Do you have any ideas?
Another one. One day Shopify charged the customer $4.9 for the shipping cost for 2 t-shirts but the printing factory charged me $6.9 for it. Who is responsible for the difference, $2.0? How can I fix it? Every time do I need to struggle with this? My vendor was printify.