trial account not working

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New Member
4 0 0

hello,

I'm trial just open now , I change theme and now my website is locked by password !

settings page said : 

Password page

You can protect your store with a password and show a customized message.

[checked] Protect my store with a password - Pick a plan to remove storefront password

I cannot unchecked this because it's locked !!!!

anyone in staff can unlock this or help me please ??

 

 

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New Member
4 0 0

see attach image please

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Shopify Expert
9349 0 1229

Hey Cedric,

You will need to convert the trial into a paid plan before you can remove the storefront password. You're trial account is likely working fine. That lock won't prevent you from viewing / testing your storefront

Other than the storefront password being enabled, is there something not working as you expected?

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