vacation settings

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New Member
2 0 0

Why on earth is it so difficult to take a day off for vacation?  Why is there no off/on switch for my store?  Why is this not the easiest thing in the world to do like Amazon and Ebay?

This issue is seriously minor and should have been added when shopify went into business.   Please fix this!

dc

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Shopify Expert
778 64 175

What would you like to happen for vacation mode?

Are you saying you want to disable the store? That's bad for your business - it will damage your SEO and your brand reputation. (if someone comes to a broken site they probably won't come back... and search crawlers will take notice).

Are you saying you want to stop taking orders? Why not just fulfill the orders when you get back from vacation?

Are you a small team that fulfills in-house? All good, people love small teams, just add some text in your order confirmation email that "we're a small team and give each order personal attention, we usually ship orders within 3 business days (or whatever you want to say).

Instead of getting angry, identify the exact problem you want to solve, then brainstorm solutions (or ask us here in the forums 🙂).

 

Founder of Speed Boostr (Shopify optimization and dev agency).
Creator of Theme Scientist (A/B testing app).
Creator of Order Automator (app that auto tags + fulfills orders, send emails).
Creator of Tip Jar (add a tip button to your store).
Creator of Shopify Analyzer (free performance analysis tool).
My team also builds custom apps and automated solutions.
Enjoy the adventure!
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New Member
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I would like my store to be visible. I built it, spent a lot of money and
time on it. Why would I ever damage it in any way? Why would shopify
allow that?

I simply want order taking to be halted till I turn it back on. A few
days. Leaving orders to be fulfilled when I get back is not industry
standard. Would really cause a lot of worried, angry buyers.

You guys should have all this figured out in advance. Shopify owners
should have a spot to leave text, thats labeled and easy to find. We ship
as fast on shopify as we do on Amazon and Walmart. We dont view the
customers any differently.

Im not even angry, just puzzled as to why this is left out of the store
package when if should be a basic and integral part. I try to make my
customers buying process as smooth and bump free as possible. Shopfiy
should do the same for its customers.
dc
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Shopify Staff
Shopify Staff
295 26 41

Hey, @doylesee!

Ash here from the Shopify team. Welcome to the Shopify Community! 

I absolutely see where you're coming from with the desire for a 'vacation mode'. While we don't have an option branded as 'vacation mode', there are a few options you can choose from to achieve similar results. One option is to apply the storefront password to your shop when on vacation. This can be done from your Online Store> Preferences, and you're also able to leave a note to appear on the password page for your customers to see. When the storefront password is enabled, you still have full access to the back-end, but customers will not be able to access your shop or make purchases without the storefront password. 

I read your followup post in this thread, and I see that you prefer to leave the shop open to customers while on vacation, but don't want them to be able to place orders. A solution you may consider for this is pausing your account while on Vacation, and then un-pausing it when you return. When you pause your store with the option to pause your store and continue to work on it, customers can still visit your store, but the checkout is disabled until you re-select a regular plan tier. 

I hope these options are helpful, and please feel free to reply here and let me know if you have any trouble implementing either one. We're always happy to help out! 

Ash | Social Care @ Shopify 
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