webhook does not respond after price change

ata12
New Member
3 0 0

Hello,

Please tell me why my webhook with topic products/update does not respond. Only responds after change any other fields. version api 2020-10

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hardik355
Shopify Partner
107 7 15

hi  

Can you send me error so i can check. Otherwise follow shopify webhooks link. https://shopify.dev/docs/admin-api/rest/reference/events/webhook

Thanks 

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ata12
New Member
3 0 0

I don't have any error but the webhook products/update doesn't get trigger after changing the price of product

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hardik355
Shopify Partner
107 7 15

Hi 

 

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ata12
New Member
3 0 0

I don't see any problem if I change the title or the description of a product, the webhook triggers properly

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hardik355
Shopify Partner
107 7 15

Hi 

So you can ask for shopify support team. because technical team give best answer if any update in shopify webhoks. here is support link https://help.shopify.com/en/questions#/contact

Thanks

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Michal_Morek
Shopify Partner
821 73 139

Hi @ata12 

I'm sorry for your inconvenience. As specified by @hardik355 contact the Shopify support team. 

Please keep us informed.

Founder of Shopify agency - Accomplishify.com
If you would like to hire us as Shopify experts, please reach out via:
  • Email michal.morek@accomplishify.com
  • WhatsApp +48 507 613 425
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